I noticed my package status is "delivered," but I

We sincerely apologize for any discrepancies you've experienced with the delivery status. At Metal Plate Pictures, we're committed to ensuring a seamless delivery process, but sometimes unforeseen circumstances can cause confusion.

On rare occasions, packages might be marked as 'delivered' prematurely, or there might be a delay in updating the actual status. Before jumping to conclusions, we recommend waiting a short while as the package might still be on its way. However, if the package doesn't arrive within a reasonable timeframe, please contact our customer service team without delay.

We'll promptly investigate the matter, liaising with the courier service to ascertain the whereabouts of your package. Our primary goal is to resolve any issues swiftly, ensuring you receive your art piece in a timely manner and remain satisfied with our services.