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What steps should I take if my delivered package h

Created by Wall Art Galore Sep 09, 2023 16:56:44 PM Published in General FAQs: Explore & Learn More 880 Views.

We take immense pride in ensuring our art pieces reach you in impeccable condition. However, should you encounter any discrepancies upon receiving your package, such as missing items or damages, it's vital to address them promptly.

We advise customers to inspect the package in the presence of the delivery personnel, as this can help verify any initial concerns. If, after opening, you identify missing or damaged items, please document the situation by taking clear photographs of both the content and the packaging. These images serve as crucial evidence and help us in rectifying the issue efficiently.

Once documented, please reach out to our dedicated customer service team with the images and details. We're committed to ensuring your satisfaction, and will work diligently to address and resolve any concerns you may have.