What is the return policy for Metal Plate Pictures

At Metal Plate Pictures, your satisfaction is our utmost priority. If, for any reason, you wish to return a Metal Plate Picture, we offer a generous return policy. You have a 28-day window, starting from the date of product delivery, to initiate a return.

To qualify for a return and a 100% refund, please ensure that the product remains in its original, pristine condition and that you have not utilized the mounting system. Return shipping costs are the responsibility of the customer. In the case of a partial return, please note that the original shipping costs are non-refundable.

It's essential to provide complete shipping details and include a note with your order number inside the return package. You can send the return to the following address:

Once we receive your return package, we will promptly confirm its arrival and initiate the refund process. You can expect to receive your refund within 14 days from the date we receive the returned product.